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failed to check for updates. the underlying connection was closed: an unexpected error occured on a send | Forum

Topic location: Forum home » Help » Help
bluesheila
bluesheila Jun 24

5 Posts

this is the error code i get whenever im trying to join a game. This wasnt a problem before, as i was just playing austiblox a couple hours before the error popup. Ive googled and attempted every solution but nothing seems to work. I excluded the folder, downloaded the .net files, and turned off realtime protection on windows defender. Im on windows 7 btw, if thats important.

hi.gif

The Forum post is edited by bluesheila Jun 24
lacy Moderator
lacy Jun 24

108 Posts

try to reinstall, exclude, then play a game in that order maybe? im not sure
The Forum post is edited by lacy Jun 24
bluesheila
bluesheila Jun 24

5 Posts

im reinstalling it, now i dont see the austibloxlauncher.exe file in the folder :/
lacy Moderator
lacy Jun 24

108 Posts

usually the launcher wont be there until the updater runs, im not sure why its not updating. ik on windows 10/11 you can use 1.1.1.1 to try to get past any firewall or connection issues https://1.1.1.1/

seems like there's been some client testing going on from gage's end recently, a lot of new errors I haven't seen before
The Forum post is edited by lacy Jun 24
bluesheila
bluesheila Jun 24

5 Posts

same problem. I run as admin for the updater, and its says austiblox URI successfully installed, but still no launcher
bluesheila
bluesheila Jun 24

5 Posts

I try that, then it gives me the same error. failed to check for updates
lacy Moderator
lacy Jun 24

108 Posts

is it possible to use a VPN of any kind on your device to see if its a firewall/connection issue?
The Forum post is edited by lacy Jun 24
bluesheila
bluesheila Jun 24

5 Posts

i dont have a vpn. but lets assume i do and try to run it and it still doesnt work. what now?
lacy Moderator
lacy Jun 24

108 Posts

you could maybe make a ticket on the austi discord server with ur username, OS, problem, and general location so that gage can try to fix it
The Forum post is edited by lacy Jun 24
Austibloxian1
Austibloxian1 Jun 25

1 Posts

I HAVE THIS SAME PROBLEM TOO!

Edit: I dont anymore since i used the cloudflare
The Forum post is edited by Austibloxian1 Jun 25